FAQ

Last updated: 2026-06-19

Below are common questions about Mario Pepper. If you don’t find what you need, contact us at info@mariopepper.com.

Support

Email: info@mariopepper.com
Company: Jmind AB, Varberg, Sweden

General

What is Mario Pepper?

Mario Pepper is a quiz app where you can compete with friends, play quick rounds, track scores, and climb leaderboards.

Is Mario Pepper free to use?

Yes, the app is free to download and play. With a free account, you can start up to 15 quizzes. However, your friends can challenge you to as many battles as they want, even if you are using a free account.

Which devices are supported?

Mario Pepper is available on iOS and Android (via the Apple App Store and Google Play).

Accounts & Login

How do I sign in?

You can sign in using Sign in with Apple or Google Sign-In. This helps us keep the game fair and your progress synced.

Can I change my name or profile picture?

You can update your profile picture and name .

I can’t log in — what should I do?

Try these steps:

Gameplay

How do challenges work?

You select a friend, choose a quiz/category (if available), and play a round.

How do Top list work?

Top list show rankings based on performance (nr pepeprs).

Friends

How do I add or challenge friends?

In the app, use the Friends section to find friends and send challenges. Your friends list is used for 1v1 competitions. You can add a friend by tapping the Invite button. A friend request notification will be sent to your friend. Once your friend accepts the request and adds you as friend, you will receive some free peppers as a reward.

Subscriptions

What do subscriptions include?

A subscription includes unlimited quizzes that never run out. It also gives you access to a larger selection of quizzes when competing with friends.

How do I manage or cancel a subscription?

Subscriptions are managed through your device:

Do you store payment information?

No. Payments are processed by Apple or Google. We do not store your payment details.

Privacy & Data

What data do you collect?

We may collect and store information needed to operate the app, such as your profile details, user ID (Apple/Google), scores, game history, friends list, and leaderboard rankings. For full details, see the Privacy Policy.

How do I delete my account?

You can delete your account from within the app. When deleted, your personal data, profile, scores, and history are permanently removed.

How can I request a copy of my data (GDPR)?

If you are in the EU, you can request access to your personal data or ask for deletion by contacting: info@mariopepper.com.

Troubleshooting

The app is crashing or freezing — what can I do?

Try:

If the issue continues, email info@mariopepper.com with your device model and a short description of what happened.

I found a bug — how do I report it?

Please email info@mariopepper.com and include:

Contact

Questions?

Email: info@mariopepper.com